You technically can't delete a journal entry in Puzzle. You also can't undo a voided transaction.
1. If you have reversed an MJE either using the automatic reversal feature or with an subsequent reversal and now wish to negate the entries
Create offsetting entries for the entries you wish to back out. The easiest way to do this is by duplicating the entries and changing the dates and memo
Then change the date and memo:
2. You voided an MJE and now wish to unvoid it.
Post a new entry by selecting the entry and clicking duplicate
Q: Am I able to delete or edit a manually created journal entry?
A: No. Puzzle is designed to be fully auditable, which means journal entries can be neither edited nor deleted. That said, there are a couple of mechanisms in place to ensure that all companies can adjust their numbers to correct for errors or omissions.
Mechanism 1:
Companies can use the “Void Journal Entry” functionality to create an entry to offset the original journal entry. This will have the effect of fully negating the original entry through a separate journal entry that will be automatically linked to the original entry.
Follow the below steps to create a reversing entry.
Step 1: Navigate to the original entry
Step 2: Select “Void Entry” either from the journal entries list or by clicking in to an entry
Mechanism 2:
If you need to further modify the journal entry after voiding or reversing an original entry, you will need to create a separate journal entry. Follow the below steps to do so:
Step 1: Create a new entry (you can use the Duplicate function to save time)
Step 2: Be sure to use the memo field to reference the original entry
While the entries will not be systematically linked within Puzzle, this enables an audit-proof mechanism for getting to your corrected numbers